These Terms of Service govern your use of this website and your purchase of products from ATTAS, a company incorporated in Thailand. By accessing this site or placing an order, you agree to these terms.

Products and pricing. All products are described in good faith. Prices are shown in Thai Baht (THB) and, where available, converted to your local currency at checkout for reference — the THB amount is the amount actually charged unless otherwise stated. We reserve the right to correct pricing or listing errors and to limit order quantities.

Orders and acceptance. Your order is an offer to purchase. We may accept, decline, or cancel any order at our discretion, including in cases of suspected fraud, pricing errors, or stock unavailability. You will be notified if we cancel or adjust your order.

Shipping and international orders. We ship to select destinations across Asia, Europe, North America, and Oceania. International orders may be subject to customs duties and import taxes, which are calculated and added to your total at checkout — see the Shipping Policy below.

Product use and disclaimer. Our products are cosmetic personal-care items, not medical devices or drugs, and are not intended to diagnose, treat, cure, or prevent any condition. Discontinue use and consult a physician if irritation occurs. We recommend a patch test before first use.

Intellectual property. All content on this site — including text, graphics, logos, and product formulations — is the property of ATTAS or its licensors and may not be reproduced without permission.

Limitation of liability. To the fullest extent permitted by law, ATTAS is not liable for indirect, incidental, or consequential damages arising from your use of this site or our products, beyond the amount you paid for the applicable order.

Governing law. These Terms are governed by the laws of Thailand. Any disputes arising from these Terms or your use of the site are subject to the jurisdiction of the courts of Thailand, without prejudice to any mandatory consumer-protection rights you may have in your own country of residence.

Changes. We may update these Terms from time to time; continued use of the site after changes take effect means you accept the revised Terms.

We want you to be genuinely happy with ATTAS. Because our products are personal-care items applied directly to skin, this policy balances hygiene requirements with fair treatment if something arrives wrong.

Unopened, unused products. You may request a refund or exchange within 14 days of delivery if the product is unopened and in its original packaging. Contact us with your order number to start the process. Return shipping is the customer’s responsibility unless the return is due to our error.

Opened or used products. For hygiene reasons, opened or used deodorant sticks cannot be returned or exchanged unless the product arrived damaged, defective, or incorrect.

Damaged, defective, or incorrect items. If your order arrives damaged, defective, or different from what you ordered, contact us within 7 days of delivery with your order number and a photo of the item. We will arrange a free replacement or a full refund, including original shipping, at our discretion.

Refund processing. Approved refunds are issued to your original payment method within 5–10 business days of approval; your bank may take additional time to post it.

International orders and customs. Duties or import taxes already paid on a delivered order are non-refundable if you simply change your mind; they may be recoverable through your local customs authority in some cases, which is outside our control.

Where to send a return. Once your return or exchange is approved, we'll email you the return address and instructions — just reach out to us first with your order number so we can get that started.

Where we ship. We currently ship within Thailand, and to select countries across Asia, Europe, North America, and Oceania, with coverage expanding over time.

Processing time. Orders are typically processed within 2–5 business days of purchase, ahead of handoff to our shipping carrier. You’ll get a confirmation email with tracking once your order ships.

Delivery estimates. Domestic (Thailand) orders typically arrive within 2–5 business days after shipping. International orders typically take 7–21 business days, depending on destination and customs processing. These are estimates, not guarantees.

Customs, duties, and import taxes. For international orders, applicable import duties and taxes are calculated and added to your order total at checkout, so there is nothing additional to pay when your order arrives. The amount depends on your destination country and order value.

Lost or delayed packages. If your order hasn’t arrived within the estimated window, contact us with your order number and we’ll look into it with the carrier.